Privacy policy.

1. Introduction

This Privacy Policy describes how NovaRays Solar Energy Pvt Ltd (“NovaRays”, “we”, “our”) collects, uses, and discloses information when you visit this website or contact us with a project enquiry. By using this site you agree to the practices described below.

2. Information we collect

Information you provide directly

• Name, email address, phone number, and company name submitted via the contact form
• Project details and facility information you share during enquiries
• Correspondence by email, phone, or in person

Information collected automatically

• IP address, browser type, device, and operating system
• Pages visited and time spent on the site (basic analytics)
• Referring URL and approximate location (country/state)

3. How we use information

• To respond to your enquiry and prepare feasibility reports / quotations
• To deliver, commission, and service projects we contract with you
• To send occasional updates about NovaRays' services (you may opt out at any time)
• To comply with applicable Indian laws, tax obligations, and regulatory requirements
• To improve this website and our service offerings

4. Sharing and disclosure

We do not sell or rent your personal information. We share information only:

• With sub-contractors, suppliers, and financing partners directly involved in delivering a project you have contracted with us
• With government bodies and DISCOMs as required for permits, net-metering, and grid synchronisation
• When required by law, regulation, or valid legal process

5. Cookies and analytics

This site uses essential cookies for basic functionality and may use a privacy-respecting analytics tool to understand aggregate visitor behaviour. No advertising trackers are deployed. You can disable cookies in your browser without losing access to the core content.

6. Data security

Project enquiries and proprietary infrastructure data are handled with strict institutional confidentiality. We use industry-standard security measures to protect information in transit and at rest, but no system is 100% secure — we cannot guarantee absolute security and you share information at your own risk.

7. Your rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, email info@novarayssolarenergy.com with your request.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected via the “Last updated” date at the top of this page. Continued use of the site after a change constitutes acceptance of the updated policy.

9. Contact

For questions about this policy, write to:

NovaRays Solar Energy Pvt Ltd
Slum Area, Dandekar Pool, Parvati Paytha,
Pune, Maharashtra 411030
info@novarayssolarenergy.com
+91 91720 02931 · +91 99606 22862 · +91 93737 97717